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Thompsons Solicitors are the most experienced personal injury practice in the country with specific expertise in personal injury claims. At Thompsons Solicitors, we are proud to provide excellent customer service. We often receive much valued thank you letters from our clients and some of them have also been kind enough to allow us permission to publish them on this website.
Brain Injury Victim received nearly £1m
Train Driver awarded £195,000 compensation after suffering psychological injuries
Cheshire Widow awarded £190,000 after husband's death from mesothelioma
£175,000 for widow of firefighter
£112,000 compensation after man contracts fatal asbestos disease, mesothelioma
Widow receives £85,000 for husband's death from mesothelioma
£80,000 compensation for Boiler Cleaner exposed to asbestos
Widow receives compensation after her husband died of asbestos cancer mesothelioma
Lung Cancer caused by asbestos dust results in £67,500 compensation
£65,000 for pedestrian hit by uninsured driver
Victim of asbestos awarded £60,000 after developing pleural thickening
Prison Officer Assaulted at Work
secures £47,500 compensation
£40,000 compensation for Back Injury
Injury to Lower Back from Accident at Work results in £32,000 compensation
£22,000 awarded for Repetitive Strain Injury
Accident at Work leads to back injury and £20,000 compensation
£18,000 compensation for Back Injury and Head Injury sustained at Work
Compensation recovered from another firm of Solicitors
Lack of Lifting & Handling Training led to back injury compensation of £15,735
Pedestrian hit by car recovers £14,000
Building Site Accident leads to £12,000 compensation
£10,500 compensation for woman assaulted at work
Pleural Thickening and Pleural Plaques victim awarded £10,000
Accident at Work leads to £9,546.91 compensation
£8,500 compensation for two back injuries resulting from accidents at work
Victim of Noise Induced Hearing Loss Accepts £8,000 Compensation
£6,761.03 compensation for victim of Vibration White Finger
Compensation for Industrial Deafness, Just in Time!
£6,300 compensation for Care Assistant injured at work
Fall from ladders in work resulted in £6,007.90 compensation
£3,800 compensation for UNISON member injured at work
Back Injury leads to £3,800 compensation
Whiplash Injury Compensation
£3,500 awarded for accident at work
£3,250 for accident at work
Teacher awarded £3,000 for back injury
£2,875 for lady who suffered facial injuries at a concert
Accident at Work leads to wrist injury and £2,700 compensation
£2,500 for injury at work
Nurse recovers £2,250 compensation for head injury
Dangerous Aircraft door leads to £2,000 compensation
£2000 injury compensation for accident at work
Compensation for Accident at Train Station
Slip at Work leads to £1,750 compensation
£1,300 compensation for a trip on the pavement
£1,250 whiplash compensation
£1,127 compensation awarded for injury to knee as a result of accident at work
Trade Union member recovers compensation from CICA
In this case Thompsons acted for the father of a road accident victim who suffered a life-changing brain injury. At the time of the accident the boy was only 16 years old but even after he turned 18, his injuries meant that he wasn't capable of dealing with the paperwork and decisions involved with making a claim therefore his father dealt with the case for him.
The boy was a rear seat passenger in a car being driven by a friend. The driver lost control of the vehicle whilst driving at speed and collided with a lamppost and a wall.
He suffered multiple serious injuries and at first it looked unlikely that he would survive. He had multiple skull fractures, a brain haemorrhage, a collapsed lung and a fractured eye socket. The injuries to his brain caused him to develop epilepsy, memory problems, concentration problems, anger management problems and vision problems.
Thompsons recovered nearly £1m for the boy which took into account the lengthy rehabilitation he required and ongoing care for the remainder of his life.
An extract of a thank you letter from his father read "I write to record my thanks for the advice, support and representation made ... throughout. I have no doubt whatsoever that but for the 1st class, high quality advice and representation consistently offered; we would not have ever reached such a successful conclusion. I would also add that this daunting process was made so much easier by the approachability, friendliness and efficient handling of the claim ... which really was exceptional and again, is very much appreciated by us all. Could I ask please that you ... extend our thanks to the experts in this case ... whose balanced and extremely well considered assessments secured (son’s name removed) a sound financial future for which again I am very grateful. Once again many thanks for all your help and assistance, it has been a genuine pleasure working with you and I wish you … well for the future.
A train driver who is a member of the trade union, Aslef has been awarded £195,000 compensation with help from his trade union and Thompsons Solicitors.
The gentleman was driving the train when it malfunctioned and he then proceeded to check the engine compartment as instructed in his training. As he was doing this, an explosion occurred in the engine compartment and the client suffered from psychological injuries.
His thank you letter to Thompsons said "I wanted to say a big thank you for handling my case so well, I am very happy with the outcome. It brings an end to a very hard few years. You have been magnificent every step of the way. At the beginning when I didn't really know what was happening through to the finalisation you have been professional and have kept me informed the whole time. I always felt like I had an excellent solicitor on my side, which has been proved to be the case."
A Widow from Cheshire has been awarded £190,000 compensation with the help of Thompsons' specialist personal injury solicitors. Her late husband had worked at various power stations throughout the North West of England and been exposed to asbestos dust whilst working close to laggers and other workers disturbing asbestos fibres.
Her thank you letter said "This is a little card to you to say such a big thank you for all the hard dedicated work you have done for me and the family during these years since we lost (husband's name removed at widow's request). It has not just been a friendly informed voice on the telephone but a dedicated person, so easy to talk to."
Robin Cambell was exposed to asbestos as a firefighter and went on to develop the fatal asbestos cancer, mesothelioma.
His widow then made a claim for compensation on his behalf for the loss of his income. The insurers involved hoped that Mrs Cambell would settle the claim for less than she deserved; however, she was determined to obtain justice for her husband and proceeded to court with her case. With help from Thompsons, she received £175,000.
Her thank-you letter read "I want to thank you for all your help and guidance during Robin's case and I am very grateful for all you did for me. I'd also like to thank Clare for being with David (her son) and I on April 5th when we came up to London for the Court case. She was very kind and looked after me so well".
With help from Thompsons' specialist personal injury solicitors, a widow has been awarded £112,000 compensation after her husband died from the fatal asbestos-related cancer, mesothelioma. His ex-employers were responsible for exposing him to the dangerous asbestos fibres.
Her thank you letter read "On behalf of my family and myself, I want to thank you and your staff for bringing successfully to an end, the case for my late husband. I will be writing to the Widnes and Runcorn asbestos support group and also St Rocco's Hospice (Warrington) to tell them how pleased we have been with your firm".
A widow has recently been awarded £85,000 compensation on behalf of her husband who died after contracting an asbestos related disease.
Mrs Selby's husband contracted asbestosis and the fatal condition, mesothelioma as a result of working with asbestos many years before. Mrs Selby was very happy with the service she received from Thompsons and her thank you letter read:
"Thank you for the cheque of £85,000 which I received in settlement of my late husband's claim for asbestosis mesothelioma. The amount received far exceeded my expectations and gave me the security and peace of mind for the future that my husband would have so wanted me to have. Already, there are several improvements to my property that I will now be able to carry out without worry.
I would like to thank you most sincerely for the work you have done on my behalf to achieve this excellent result. Throughout the claim I have found you and your staff to be extremely understanding and courteous, you have kept me informed every step of the way and have explained matters in a way that I have been able to understand. This has certainly greatly helped me through a difficult time.
I would ask you to please pass on my thanks to all in your office who have been so kind and helpful to me and I wish you all a very happy and successful year ahead."
Mr Doherty first started working as a boiler cleaner in 1966 and was regularly exposed to asbestos at work until the late 1970's or early 1980's.
In 2005 he was diagnosed as suffering from the asbestos related cancer, mesothelioma and made a claim against his former employers. With help from Thompsons' specialist personal injury solicitors he recovered £80,000 compensation.
The thank you letter from the Doherty family read:
"On behalf of my father and the rest of my family, I would like to express our grateful thanks for the professional and sensitive way my father's case was handled. The speedy and successful outcome was way beyond all our hopes at the beginning and it has certainly helped us all come to terms with the situation my father found himself in. My father has no objection whatsoever for his case to be used for publicity purposes if it will help anybody who finds himself or herself in the same position. Once again many thanks".
A plumber, who was a member of Amicus, brought proceedings for compensation following exposure to asbestos. He was not provided with protective breathing equipment or warned of the dangers of asbestos dust.
Even though the claim started during his lifetime, Mr Hines died before his case reached court. It was necessary for his widow to take the case to the door of the court in order to receive proper compensation.
An extract from her thank you letter said "I would like to thank Amicus sincerely for their help and support during this difficult period, and for appointing Matthew Tollitt of Thompsons Solicitors (Liverpool) and the barrister who represented me at court. Mr Tollitt worked hard to bring about this result, I am indebted to him, and to my husband’s fellow trade union members for statements made in support of my case."
Mr Jago was employed between 1959 and 1982 as a painter and decorator. He was frequently exposed to asbestos dust during this time due to working alongside laggers who were stripping out old asbestos lagging and renewing it. He would also have to sweep up the asbestos dust as part of his job and was never provided with any protective clothing.
Mr Jago later went on to develop lung cancer as a result of his exposure to asbestos dust and with help from Thompsons' specialist solicitors he recovered £67,500 compensation. His thank you letter read:
"We cannot praise you enough for all the work you have done on our behalf. Your kind and caring attitude to us was a great comfort. Even if the outcome of this claim had not succeeded we are happy to have known you and we thank you most sincerely. We just wish it had been in happier circumstances".
When Mr Holt was hit by an uninsured driver whilst crossing the road he contacted Thompsons specialist personal injury solicitors. The driver was prosecuted by the police after hitting the pedestrian. He suffered multiple injuries, particularly to his legs, and received £65,000 in damages from the Motor Insurers Bureau.
An extract from Mr and Mrs Holt’s thank you letter read:
"May we thank you for all your kindness and care for our well-being and interest during the time you have dealt with our case".
Mr W, a retired member of the AUT Union, contracted asbestos-related pleural thickening during the course of his past employment as a research chemist, building asbestos furnaces at the University of Salford. His case with Thompsons settled for £60,000.
He wrote to thank Thompsons after he received his compensation and his thank you letter read "I feel I should write to express our appreciation of your efforts on our behalf. I thought that the engineering reports were very professional and most critical of University safety procedures. The medical expert in my case received my wife and I with kindness and consideration and went to great lengths to explain my condition. Clydeside Action on asbestos have also been very supportive and I am writing to them as well to express my thanks."
Our client in this case was Mr Brown; a prison officer who was assaulted at work by an inmate. The inmate was known to be violent and disruptive but despite this, another prison officer opened the inmate's door without consulting or warning Mr Brown which would have been the correct procedure. The inmate charged at Mr Brown who tried his best to restrain him but injured his thumb in the process. Mr Brown sustained an avulsion (tearing) fracture to his thumb and scar tissue developed which restricted the movement of his thumb. He was downgraded at work because of his permanent restriction and lost earnings as a result. We recovered £47,500 compensation for him. An extract from Mr Brown's thank you letter read:
I would like to take this opportunity to thank you very much for your invaluable assistance with regard to my personal injury claim against the Prison Service. I am under no illusion that it was through your meticulous hard work in processing the copious amount of evidence that I provided, which finally resulted in a settlement that I feel is acceptable prior to attending court.
I always knew that I had been wronged in the workplace but was also aware that taking on an organisation like the Prison Service to task can be daunting. Your calm manner and knowledge of legal matters helped to reassure me during some very stressful and worrying times. I am also thankful of how you always had time to talk over any issues or concerns I had, which helped tremendously.
Janet Miler who suffered a back injury in an accident at work commented:
"I have today received the cheque for £40,000. May I please take this opportunity to say thank you very much for all your help during this most trying of times. I know that sometimes I have been a nuisance and weepy but on all occasions you have been very supportive and helpful. For that I will always be very grateful. I can now start to get on with the rest of my life and make plans for my future. We spoke about the possibility of publicity and you have my permission to use my details if you so require. Once again, many thanks".
Mr Wright was employed as a machine minder and had received only one week of training before being asked to operate a particular machine. As Mr Wright attempted to step down from the machine onto the floor, he stepped onto a bundle of pipes, causing him to trip and fall. He injured his lower back in the accident and recovered £32,000 accident compensation with the help of Thompsons Solicitors. His thank you letter said "It is with great pleasure that I write to thank you for all your hard work in dealing with my case, I would like to say that throughout the whole time you have been very very kind, honest, polite and professional when discussing the case with me."
Diane Potts was employed as a caretaker at a community centre and regularly had to lift tables and chairs. She developed a repetitive strain injury to her back and Thompsons Solicitors recovered £22,000 compensation for her. Her thank you letter said "Thank you for all you have done for me and for your support over the last few years. All the best".
Ms Bolton was at work at the time of her accident and was trying to lift a patient from the shower room to his hospital bed with a colleague's help. The two members of staff were using a hoist; however the hoist stopped working and while Ms Bolton was trying to fix the hoist and keep the patient safe at the same time, she injured her back.
Ms Bolton was awarded £20,000 with the help of her Trade Union, Unison and Thompsons' specialist personal injury solicitors. Her thank you letter read "Many many thanks for all your efforts on my behalf. I also extend my thanks to Unison who supported me".
Mr Lomax was at work when he tried to rise from his armless chair which had wheels on the bottom. As he was doing this, the chair shot from beneath him and he fell to the floor, sustaining injuries to his back, shoulder and head. The chair was not suitable for the working environment the client was in, particularly combined with the vinyl floor which was often subject to spillages and not regularly cleaned. With help from his trade union, Amicus and Thompsons' specialist personal injury solicitors, Mr Lomax was awarded £18,000.
His thank you letter read "I cannot thank you enough for the skilful manner in which you have handled my case, I know it could not have been easy or straight forward and realise that you must have put in a great deal of thought, negotiating skill and effort in order to reach this result. I shall always be grateful to yourself and of course, Amicus, for the support given to me."
Mr A Humphrey was devastated when a firm of Solicitors he instructed, failed to obtain any compensation for him after he suffered a back injury at work. The Solicitors he appointed allowed the limitation period to expire without warning Mr Humphrey of this, leaving him unable to claim any damages from his employer.
He then approached Thompsons Solicitors to assist him and we were successful in obtaining £16,500 compensation from the original solicitors who had acted negligently while dealing with Mr Humphrey's claim. This type of claim is called professional negligence.
An extract from Mr Humphrey's letter said:
"Thank you for your letter dated 27th January 2005 and the enclosed cheque for £16,500 in settlement for the above claim.
I would just like you to know that I was very impressed with the service offered by your firm, I was kept well informed at all levels throughout the claim process. I received a first class service which I could not fault in any way and so thank you all very much".
Mr Fitzpatrick-Odahemier was employed as a residential social worker and worked in a care home for children. He had never received any lifting and handling training and on the day of his accident was lifting a fish tank when he badly injured his back.
It was found that he had suffered a prolapse and also suffered from ongoing debilitating symptoms leading him to retire on the grounds of ill health.
Thompsons helped Mr Fitzpatrick-Odahemier to obtain £15,735 and his thank you letter read "Both myself and my partner would like to take this opportunity to express our gratitude and sincere thanks to you personally for the way you have dealt with this case from the outset. Your hard work, professionalism and perseverance and the way you have supported our concerns with this case throughout has, I'm sure helped to secure this successful outcome".
Thompsons Solicitors have recently recovered £14,000 in compensation for a lady injured as a pedestrian. The lady was crossing the road using a pedestrian crossing and had almost reached the pavement, when she was hit by a car.
The lady suffered a broken left radius as well as some soft tissue damage to her left ankle.
Her thank you letter read:
"I wish to thank you for your services and the amount you negotiated. I trust that you will have many more successful cases in the future and wish you all the very best".
Mr Edmonson was working as an Industrial Bricklayer on a building site at the time of his accident. He was asked to stand at the bottom of a ladder and support it whilst two of his colleagues climbed the ladder to fix some tarpaulin which had came loose from a roof and was flapping in the wind.
As Mr Edmonson was doing this, a concrete block which was holding the tarpaulin in place became loose and fell onto Mr Edmonson's head.
He suffered from a fractured skull and loss of memory as well as headaches and dizziness. Thompsons' specialist personal injury solicitors recovered £12,000 compensation for him (the figure was less than would be normally expected as Mr Edmonson had chosen not to wear a hard hat at the time of his accident).
His thank you letter read "I would like to thank you for all the hard work you have done, also help and advice that you and your company has given me, in making a successful settlement for me in my claim for compensation. I am very pleased with the service I have received. Thank you once again".
Janice Martin was at work, supervising children in the playground at school when a fight broke out between two pupils.
Janice managed to separate the two boys and then proceeded to try and calm them down. One of the boys kicked out at her and struggled to get free as she tried to lead him back into the school building. During the scuffle she sustained a strain injury to her back.
Thompsons' specialist personal injury solicitors recovered £10,500 for Janice Martin and her thank you letter read "I would like to bring to your attention the excellent work undertaken by Angela Doran whilst assisting me to pursue a claim against the London Borough of Havering Education Department. She was highly professional in all aspects and kept me informed at every stage. She was successful in negotiating an increase in the final settlement. Angela is a credit to your organisation and I feel that she was the key element in the successful outcome of my claim. I would like to take this opportunity to thank Thompsons Solicitors and Angela in particular, for assisting me during this difficult time. I wish you all every success in the future".
Mr Harrison was exposed to asbestos from 1950's until 1990's by different employers and went on to develop Pleural Plaques and Pleural Thickening.
He has received £10,000 compensation now with the provision to make a further claim in the future if his condition deteriorates. An extract of his thank you letter read:
"I write to thank you and your team for the successful outcome of my claim. The settlement was already above my expectations and much appreciated. Once again, many thanks".
Mr Gray was at work at the time of his accident and was making a delivery of 24 pallets of gas cylinders in his truck.
Despite the fact that the pallets were stacked singly inside Mr Gray’s truck, the fork lift truck driver decided to try and unload the pallets, two at a time. He stacked two pallets on top of one another and then proceeded to lift them from the back of the truck. The bottom pallet collapsed and one of the pallets fell onto Mr Gray, knocking him to the ground.
As a result of the fork lift truck accident Mr Gray sustained torn ligaments in his right knee as well as bruising and swelling to various other parts of his body.
Thompsons Solicitors' specialist personal injury lawyers recovered £9,546.91 compensation for Mr Gray and his thank you letter read:
"To Deborah, Andrea and all staff concerned with the successful settlement of my claim. I would like to say Thank you very much".
Andrea Bayley was involved in two separate accidents at work where she injured her back. The first accident happened as she was walking down a set of paved steps. One of the steps was loose and moved as she stepped onto it, causing her to jar her back. The second accident happened when she tripped over a piece of loose lino flooring.
With help from Thompsons' specialist personal injury solicitors, Ms Bayley was awarded a global figure of £8,500 compensation. Her thank you letter read "Just a short note to thank you for your help with my claim. Your hard work is much appreciated."
Mr Whitehead was employed by Seddon Atkinson Vehicles Ltd from 1974 until 2002. During his time working there, he was exposed to high levels of noise from axles being assembled and engines being tested.
He later developed Noise Induced Hearing Loss which doctors attributed to his noisy working conditions.
Thompsons' specialist personal injury Lawyers recovered £8,000 compensation for Mr Whitehead and his thank you letter read:
"I am extremely grateful for all your efforts on my behalf and for the fact that you have been so very approachable. While my hearing problems persist, it is reassuring to have the money available to purchase equipment which will hopefully ease some of my difficulties in the future".
Janet Lucas' father contracted Vibration White Finger after working with the National Coal Board. Mr Lucas has since passed away; however, Thompsons specialist personal injury solicitors have recovered £6,671.03 compensation for him which has been paid to his widow.
Janet Lucas wrote to Thompsons and her thank you letter said "May I take this opportunity to thank Thompsons for the way they have handled all matters relating to the initial and the subsequent 'services' claims. Throughout the process your firm has been encouraging, informative and particularly since my father died, sensitive in all communications. If he had been alive my father would have been delighted to have received this rightful compensation and it will be a great help to my mother at this time in her life. Thank you again for all your support."
Mr Blewitt started a claim for noise induced hearing loss and tinnitus just before the three year deadline. Thompsons acted fast and he accepted £6,500 compensation.
His thank you letter said:
"Thanks very much for all your hard work in obtaining me a settlement for my damaged hearing, its very much appreciated".
Our client was employed as a care assistant in a residential home. She was distributing medicine to some of the residents when the telephone rang. She made her way across the room to answer the telephone and tripped on the joining of the carpet. She fell forwards onto the floor, injuring her knee and her face.
With help from Thompsons' specialist personal injury solicitors, she was awarded £6,300 compensation. Her thank you letter read:
"I acknowledge receipt of the cheques in settlement of my claim. I would like to thank you for the efficient way in which this has been dealt with, and I am very relieved not to have had to go to court to justify my claim".
Matthew McKiernan was at work at the time of his accident and was climbing down a set of vertical ladders. He slipped as he was descending and his leg went straight through the ladders causing him to fall backwards. His leg was tangled between the rungs and he banged his head. He had to remain absent from work for 10 to 11 weeks while his torn thigh muscle healed.
With the help of Thompsons' specialist personal injury solicitors and Mr McKiernan's trade union, Amicus, he received £6,007.90 compensation. His thank you letter read "Thank you for representing me so professionally. I wish you every success in your career and thank you again".
Mr Rich was at work at the time of his accident and was delivering electoral registration forms to privately owned houses. As he was walking along one of the driveways he stepped onto a drain cover which collapsed beneath him. The drain cover had been damaged by the home owner carrying out defective alterations to his driveway.
Thompsons Solicitors made a claim against the owner of the house's liability insurance and recovered £3,800 for Mr Rich after he was referred to Thompsons by his Trade Union, UNISON.
His thank you letter read "May I take this opportunity to thank you personally for your attention to the case and Thompsons in general for acting on my behalf. I have made known to my colleagues, the conduct of this case and the assistance available through Thompsons as a benefit of UNISON membership. It is not that I wish such a need upon them, but in the light of my experience I feel sure they will be less reticent to pursue some redress should the occasion arise in the future."
Mr Brain was at work when he was asked to carry a large object weighing approximately 35kg. The object was also very difficult to move as it measured approximately 13 feet in length.
While he was carrying the object, he injured his low back and decided to make a claim for compensation against his employer.
Thompsons helped Mr Brain obtain £3,800 compensation and his thank-you letter read "Thank you for the good news. And may I just say a big thank you to you for all your help in this matter and the excellent work you have done to get me the best possible outcome. And making it worry free".
When Erika Lucas was involved in a car accident and suffered a whiplash injury, she contacted Thompsons Solicitors for assistance.
She was stationary at a roundabout when she was hit in the rear by another vehicle and sustained an injury to her neck, for which she required physiotherapy.
Thompsons recovered £3,600 compensation for her and she recently wrote to us thanking us for helping her. Her letter said:
"I was delighted to receive your letter dated 13th February 2006 enclosing a cheque for £3,600 in settlement on my claim.
This amount was far more than I was expecting. I would like to pass on my grateful thanks to you and the team for their efforts in securing me such a good settlement. I would certainly recommend Thompsons to anyone in the future. Thanking you."
Before Mr Smith's accident, he had complained to his employers that the crane he was required to use was unsafe. No action was taken and he was injured when a piece of metal fell from the crane and cut into his leg.
Mr Smith needed to take three weeks off work and when his wound did heal, it left a scar. Following his accident, the crane was repaired.
Mr Smith's employers accepted full liability for his accident involving the crane and Thompsons recovered £3,500 compensation for him.
His thank you letter said "Sorry I am late in thanking you for dealing with my case with great success. I am very pleased with the outcome and also with your services. All the best in the future and I thank you again."
Mr Borgogno was working in the casing acceptance warehouse where a trailer had backed into the bay. As he was opening the doors the upright dock leveller 'lip' suddenly dropped and struck him on the top of the head causing injury.
Liability was admitted and Thompsons Solicitors recovered £3,250 compensation
His email said "I am very pleased with the settlement that has been offered. I would like to thank yourself and Nicola Gilbert for the excellent work that both of you have put in to get this result. Once again thank you."
Phillipa Claydon is an Art tutor and arrived at work to find her classroom filled with heavy sound equipment, speakers and other equipment used by the music department. This had happened in the past and she had already complained about it and requested that the room be cleared before her class.
This had not been done and no-one was around to assist her; therefore the client had to move the equipment herself. As she was doing this, she injured her back.
With the help of her trade union, BECTU and Thompsons, Mrs Claydon received £3,000 compensation. Her thank you letter read "Thank you so much for your support and hard work. You have made everything so easy".
Jane Price was at a Pop concert when she was hit in the face with a plastic bottle which had been thrown by someone else in the crowd. With help from Thompsons' specialist personal injury solicitors, she recovered £2,875 compensation from the Criminal Injuries Compensation Authority. Her thank you letter read "I would like to thank you very much for your attention and persistence in this case. I have always found you very supportive and I appreciate the fact that you kept me fully informed of the case's progress."
Mr Hayes was at work at the time of his accident and was asked to locate an item from inside a very untidy storeroom. When Mr Hayes entered the room, he found that items had been stacked one on top of another to a height above his own head height. Mr Hayes had to stand on a chair to reach the box from the top of the stack and lost his balance, causing him to fall and fracture his wrist.
With help from Thompsons Solicitors, Mr Hayes was awarded £2,700 and his thank you letter read "I am writing to you to express my utmost thanks for your support, courtesy and honesty whilst handling my case. I was at complete ease with you and felt I was more in the company of a friend rather than a solicitor."
Gary Carter was injured in an accident at work when he was pulling back on a lever to remove a pin which had become stuck. As he pulled on the lever, using his right hand to gain leverage, the pin suddenly came out and the deck came down onto the claimant’s hand causing injury.
His thank you letter to Thompsons said "I have received your letter today and would just like to take this opportunity to thank you for the way you handled my case. I am very grateful for all the work you have put in and for the sum of money you got for me. Thank you very much".
Thompsons Solicitors have recently recovered £2,250 compensation for a nurse who suffered a head injury at work.
The nurse was in the changing rooms at work when a cleaner entered the room and knocked the plastic covering from the ceiling strip light. The plastic covering impacted with the client's head and shoulder and she suffered from headaches and dizziness.
An extract of the thank you letter from the nurse follows:
"I would like to take this opportunity to thank you most sincerely for your competence in dealing with my injury claim.
I am indeed grateful to receive the compensation awarded to me which is only as a result of your professionalism in pursuing this matter".
Pennie Roscoe is employed as a member of cabin crew and was walking past a toilet door on an aeroplane when she caught her right elbow on the sharp edge of an ashtray attached to the door and cut herself.
She was left with a scar on her elbow and approached Thompsons to make a claim for her. She received £2,000 compensation.
Her thank you letter read:
"Sorry this letter has taken a long time to reach you but I just wanted to write to you and thank you for all the hard work you have put into my case".
Sian Ellis was walking along a pathway in work, when she slipped causing her to twist her back and injured her groin. The path had not been maintained properly by her employers and had soil and moss growing on it where the cement had worn away.
She accepted £2,000 compensation and her thank you letter read:
"Just a note to say thank you for all your help and advice when dealing with my case. Once again, many thanks for your help. You took all the stress and worry away".
Mr Brice was awarded £1,895.41 after his accident at a train station. He was walking along the platform when he slipped on the wet floor and fell, injuring the muscles and hamstring in his leg.
Cleaners had wet the floor without displaying any warning signs. Mr Brice's thank you letter read:
"Thank you for forwarding the cheque for £1,895.41 in settlement of my claim. I would also like to thank you and your staff for the excellent service and help I have received over this claim which has now reached a satisfactory conclusion. I have also noted your comments regarding my file pf papers. Once again, thank you all very much".
Mr Woodcock is employed at a car manufacturing plant and slipped on a pool of oil whist at work. He sustained gashes to his face and leg as well as some tendon damage in his hand. He received £1,750 damages and his thank you letter read:
"Thanks for all your help with this successful claim. I would definitely recommend you to other people who require solicitors. I look forward to receiving the compensation. Once again thanks very much".
Mrs Sixsmith was awarded £1,300 compensation after she tripped on a badly maintained section of council-owned pavement. She suffered facial scarring as well as bruising to her body and damage to her spectacles when she tripped on a sunken section of tarmac.
Mrs Sixsmith was referred to Thompsons by her Trade Union, UNISON. Her thank you letter read:
"Just a small thank you note for all the work you have put in for me in connection with my injury claim. I am grateful for the cheque I received. I also thank Thompsons for the kind of work they take on for UNISON members".
Chris Brierley was injured when the taxi in which he was travelling was involved in an accident and became wedged between 2 coaches. The taxi had to be winched out. He suffered a whiplash injury and received £1,250 compensation.
An extract from his thank you letter read: "Could I also 'thank you' for all you have done on this matter. Your work and actions have been some of the most 'professional' and 'efficient' I have experienced".
Ms McGrath was at work at the time of her accident. She walked out from the secretarial office and into a waste paper bin which had been left in the corridor. She tripped, fell and injured her knee. With help from Thompsons' specialist personal injury solicitors, she recovered £1,127 compensation. Her thank you letter read "Thank you for the cheque for £1,127. I would also like to thank you and your staff for the excellent service I have received."
Thompsons Solicitors recently recovered £1000 compensation from the Criminal Injuries compensation Authority on behalf of a man suffering from psychological injuries requiring medical treatment.
The gentleman who was a member of ASLEF contacted his Union to make a claim after he was affected by an act of terrorism and his trade union appointed Thompsons to assist him.
The man had been at work at the time of the incident, taking a train towards Shepherd Bush Station when the emergency alarm was activated due to a terrorist trying to set off a bomb unsuccessfully.
An extract from the client's letter read:
"Thanks to you and your team for all your hard work in obtaining a successful outcome to my claim. I shall write to ASLEF headquarters in due course to inform them of your excellent service. Once again, thanks very much."