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You can contact us to report any new personal injury claim on 0800 0 224 224 (free from landlines) or 0330 123 123 0 (free from mobiles where covered by inclusive minutes).
If you have a case which is already ongoing, contact the regional office dealing with it, using the telephone number shown on the letters we have sent you. Please click on this link to find a full list of our regional office contact numbers.
If your query is concerning a will or conveyancing, you can call BBH Legal Services Limited on 0800 051 4218. This service is provided by BBH Legal Services Limited, a wholly owned subsidiary of Thompsons Solicitors LLP.
By Online Form
If you are thinking about making a personal injury claim and it is outside of office hours or if you are unable to contact us by telephone for any reason, you can complete one of our online personal injury compensation claim forms. This is a very simple form to complete and after submitting it, you will be contacted by an adviser within 24 working hours.
If it is more convenient for you, you can contact us by e-mail with a new enquiry. Please bear in mind though, that we are not able to provide legal advice via e-mail so remember to include a telephone number we can contact you on. If your query is about an ongoing case, you must contact the lawyer / solicitor directly who is dealing with the case for you. You can obtain their e-mail address by telephoning the regional office where they are based.
If you are looking for advice about the possibility of making a new personal injury claim, we now offer a service where you can text the word CLAIM together with your name from your mobile to 82010 (standard network rates apply). One of our advisers will then call you back to speak to you about your potential claim and let you know if it is something we would be able to help you with. This service is not appropriate for contacting solicitors about ongoing cases though and if you have a case which is already ongoing, contact the regional office dealing with it, using the telephone number shown on the letters we have sent you.