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10th March 2011

Luxury health spa pays damages after accident

Broken Shoulder caused by slip

A pensioner whose Christmas treat at luxury health spa Champneys was destroyed after she slipped and fractured her shoulder has received £10,000 in compensation following help from Thompsons Solicitors.

The 62-year-old from Sheffield was just 20 minutes into the weekend break when she slipped on a wet floor in the spa area of Champneys Springs Hydro in Ashby De La Zouche in July 2007.

Her shoulder was broken and she needed surgery to insert a pin to repair it.

The retired university worker was on a weekend break with her daughter, bought for them by their husbands as a Christmas present.

Instead of enjoying two days and a night of luxury the member ended up in hospital, needed surgery and had to take 12 weeks off work. She also needed physiotherapy for four months.

Water left on ceramic tiles by sun loungers

The pair were shown around the spa when they arrived at the resort but were never shown the pool area.

As they headed for the sun loungers the member slipped on water which had collected on the ceramic tiles. She fell heavily on her shoulder and the paramedics were called.

Following the accident she instructed Thompsons Solicitors to pursue a claim for compensation.

Thompsons argued that the spa should have placed slip-proof mats and warnings signs around the sun lounger area and should have ensured it cleaned up any spillages immediately.

The member said: “I had been looking forward to a weekend of relaxing with my daughter and instead I ended up in accident and emergency. I had to endure a painful operation and then months of physiotherapy. What should have been a lovely Christmas treat turned into a complete nightmare.

Nikki Sharpe from Thompsons Solicitors added: “This was an accident waiting to happen. Operators should take all reasonable precautions to prevent accidents.

“It would have been reasonable for there to be mats in place to prevent slips. At the very least there should have been warning signs.”

Slip, Trip or Fall Compensation Claim Advice

If you or someone you know has suffered a personal injury as a result of a slip, trip or fall telephone us now for accurate advice.

There are strict time limits in place to make any personal injury claim including claims for slips, trips and falls. For further information, contact us or visit our Questions Answered page.

Thompsons Solicitors are experts in all personal injury matters. We will be able to advise you whether or not you have a valid claim for compensation. Our specialist personal injury lawyers will be happy to talk you through the process of making a claim in plain English and will be happy to answer any questions or queries you may have. Telephone us now on 08000 224 224 or complete one of our online personal injury compensation claim forms.